Privacy Policy

Introduction

ToRips ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you participate in our live TikTok auctions or interact with us in any capacity.

By participating in our auctions or contacting us, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• TikTok username — collected when you participate in a live auction or contact us via DM
• Name and shipping address — collected from winners to facilitate delivery
• Payment information — we collect only what is necessary to process your payment; we do not store full payment details
• Communications — messages exchanged with us via TikTok DM or other channels

We do not collect sensitive personal information beyond what is needed to complete a transaction.

How We Use Your Information

We use the information we collect to:

• Process and fulfil auction wins and orders
• Arrange payment and shipping with winners
• Communicate with you regarding your order status
• Resolve disputes or issues related to a transaction
• Improve our auction process and customer experience

We will not use your information for unsolicited marketing or share it with third parties for advertising purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Shipping carriers — your name and address are shared with our courier to deliver your order
• Legal requirements — we may disclose information if required to do so by law or in response to a valid legal request
• Business protection — we may share information where necessary to protect the rights, property, or safety of ToRips or others

Cookies & Tracking

Our primary channel is TikTok, which has its own privacy policy and data practices. We encourage you to review TikTok's Privacy Policy to understand how they handle your data.

If you visit our website, standard web technologies such as cookies may be used to improve your experience. No personally identifiable information is collected through website cookies alone.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Shipping and transaction records may be retained for up to 2 years for accounting and dispute resolution purposes, after which they are securely deleted.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to any legal obligations we may have
• Object to or restrict certain uses of your information

To exercise any of these rights, please contact us via the details in the Contact section below.

Third-Party Links

Our TikTok profile and website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via TikTok DM at @to.rips.